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FEDERATION – GUIDANCE FOR OVERHEAD AND STAFF USERS
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July 23 1995
Introduction
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Hi! – and welcome to Federation. This document is intended to provide
guidance for overhead and staff account holders on AOL who are playing
Federation (referred to as OHs in this document).

As an OH playing Federation you are in a privileged position, because
we do not get paid for your usage. Because you are in a position of
privilege, you have obligations to AOL and the Federation team that paying
players do not.

At the moment, we allow any OH to play Fed, but bear in mind that if your
presence in Fed starts to cause us problems then you will be locked out of
the game, and if we get too many problems with OHs we will simply stop all
OHs from playing.

The following is a summary of AOL’s “Kids Only Channel Policies.” The AAC is obligated to follow these policies at all times. (from “Document Version 2.32”). All items are direct quotes, commentary is in brackets. The original document is 16 pages long. Grammar and spelling are as found in the original document. This document was prepared bu AAC Coord based on policies in effect in July, 1998.

Introduction

AOL developed The the Kids Only Channel Policies (“Policies”) to ensure a uniform consistent set of standards and practices throughout all programming and advertising areas (Rainman or web-based) targeted to kids children 12 and under on America Online, and particularly including through the Kids Only channel. AOL reserves the right to modify these Policies as necessary. Additionally, AOL expects all Partners to abide by the Children’s Advertising Review Board Unit (“CARU”) guidelines for Interactive Electronic Media (see also http://www.bbb.org/advertising/caruguid.html)

Policy PrincipleObjectivesGoals
~Provide a safe, age appropriate environment for kids in a manner appealing to both kids and parents, addressing primary industry and consumer concerns:
~Providing age appropriate content
~Protecting youth privacy, including protection from online predators
~Creating an age-appropriate marketing environment.
~Create a viable programming and business model for youth-targeted areas and partners on AOL.
~Provide a safe, age appropriate environment for kids in a manner appealing to both kids and parents;
~Create a viable programming and business model for youth targeted channels and partners on AOL.

**>> FEDERATION GREETER'S GUIDE 96.09.30 TOS SECTION

HOW TO DEAL WITH TOS PROBLEMS

It's a sad fact that part of your job is to act as a Fed Cop and stop people
from offending against TOS or the Federation Policy. Greeters are the first
line of action when someone starts misbehaving, and, except in very serious
cases or when you are very busy, generally Hosts won't intervene until you
ask them to bump or lock someone.

Please do not be afraid to pass a problem player to a Host to deal with. If
you give someone a TOS warning, and they ignore it, there's usually not much
point giving them another warning - they need to be bumped out of the game as
a wake-up call, or locked out completely.