intro — original document page 1

AOL’s windows were built from more than pictures and buttons. This ZIP holds 17 PDF chapters covering FDO91, the language used to describe forms and control client behavior. The chapters cover display and attribute management, chat, file transfers, video and other protocols. The selected pages below are rendered directly from the original manuals, including the introduction and the chat chapter.
AOLFOREVER nostalgia illustration for A/S/L Was the Entire Introduction.

Walk into an AOL chatroom and somebody would hit you with a/s/l before you had even decided what to say. No small talk. Straight to the paperwork. You could have a ridiculous screen name and a profile full of nonsense, but apparently those three answers were going to clear everything up.
AOLFOREVER nostalgia illustration for 88 by 31 Pixels Was Prime Real Estate.

A little 88x31 button had to fit your site name, your entire personality and preferably some animation. All in a space barely big enough for a decent sentence. Then you asked somebody to put it on their site and offered to put theirs on yours. Congratulations, the marketing department was two people with Paint Shop Pro.
AOLFOREVER nostalgia illustration for The Links Page Was How You Found Everybody.

You'd find one good personal site and immediately check its links page. Then somebody else's links page. Then another one. An hour later you were reading a stranger's update about their broken computer. No algorithm had decided you needed to see it. Some person put a tiny button on their website and you followed it into the woods.
AOLFOREVER nostalgia illustration for New Layout. Same Three Updates..

The personal site had three posts on it, but the layout was already on version 8. New banner. New colors. New navigation. A dramatic announcement explaining the redesign. The actual update was still coming soon. First we needed to spend another evening moving a table two pixels to the left.
Original interface image embedded in Sera25Doc ver 1.doc, page 29

AOL’s help desk had its own training material for getting employees connected. This March 2002 SERA 2.5 module runs to 44 pages, covering the client, troubleshooting and remote-access support. The cover and selected interface pages preserve the training document’s original appearance. It is a historical look at AOL’s internal support tools, rather than current connection instructions.
AOLFOREVER nostalgia illustration for Your e/n Site Had Breaking News About Nothing.

An e/n site could have a new layout, a long update about a terrible day, and a list of links to people who were also having terrible days. That was the whole thing. Everything and nothing. Usually posted after midnight. No niche. No content strategy. Just a small website announcing that school sucked and the new layout wasn't finished yet. I'd read that.
SERA_2.0_UserGuide — original document page 1

SERA was the other kind of AOL sign-on: a way for employees to reach the corporate intranet remotely. The enclosed user guide is dated November 8, 2001 and covers Windows, Linux, Solaris and Mac clients. The archive includes the 19-page guide alongside platform-specific installers. The screenshots here come from that guide; the old software has not been installed or tested.