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FEDERATION – GUIDANCE FOR OVERHEAD AND STAFF USERS
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July 23 1995
Introduction
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Hi! – and welcome to Federation. This document is intended to provide
guidance for overhead and staff account holders on AOL who are playing
Federation (referred to as OHs in this document).

As an OH playing Federation you are in a privileged position, because
we do not get paid for your usage. Because you are in a position of
privilege, you have obligations to AOL and the Federation team that paying
players do not.

At the moment, we allow any OH to play Fed, but bear in mind that if your
presence in Fed starts to cause us problems then you will be locked out of
the game, and if we get too many problems with OHs we will simply stop all
OHs from playing.

**>> FEDERATION GREETER'S GUIDE 96.09.30 TOS SECTION

HOW TO DEAL WITH TOS PROBLEMS

It's a sad fact that part of your job is to act as a Fed Cop and stop people
from offending against TOS or the Federation Policy. Greeters are the first
line of action when someone starts misbehaving, and, except in very serious
cases or when you are very busy, generally Hosts won't intervene until you
ask them to bump or lock someone.

Please do not be afraid to pass a problem player to a Host to deal with. If
you give someone a TOS warning, and they ignore it, there's usually not much
point giving them another warning - they need to be bumped out of the game as
a wake-up call, or locked out completely.